Parent Had a Fall
What to do right now, and how to prevent the next one.
Plain language guidance. No jargon. No pressure.
The short version
- See a doctor even if nothing seems broken, since hip fractures and head injuries are easy to miss.
- Ask the doctor or pharmacist to review every medication, one of the most effective single steps against another fall.
- Fix the obvious home hazards first: loose rugs, poor lighting, and missing grab bars in the bathroom.
What you may be dealing with
Falls can happen for many reasons, and often several reasons at once. The floor was slippery. The lighting was poor. A medication caused dizziness. Eyesight has changed. Muscle strength has declined without anyone noticing. Sometimes there is no single cause.
What matters now is not assigning blame. Falls are not inevitable, and they are not a sign of failure. They are a signal that something in the environment or the body needs attention.
Even a fall with no injury can be significant. The fear of falling again often leads older adults to move less, which weakens muscles, which increases the risk of the next fall. Breaking that cycle early matters.
What to do first
If the fall just happened
Stay calm and do not rush to move the person. Moving someone with an undetected injury can make things worse.
- Ask them how they feel and where it hurts
- Look for signs of serious injury: pain in the hip, back, or neck; inability to move a limb; confusion; loss of consciousness
- If you suspect a serious injury, call emergency services immediately and do not attempt to move them
- If they are conscious and not seriously hurt, help them get comfortable while you assess the situation
- If they are alone and cannot get up safely, they should call for help rather than attempting to get up unaided
Getting up from a fall incorrectly is a common cause of additional injury. If the person can move without pain, the safest way to get up is to roll to one side, push up to hands and knees, crawl to a sturdy piece of furniture, and use it to push up slowly.
In the hours and days after
- See a doctor, even if nothing seems broken. Some injuries are not immediately obvious. Hip fractures in particular can be missed
- Tell the doctor about any medications the person takes. Some medications affect balance and blood pressure
- Note exactly where and how the fall happened. This detail helps identify what to change
- Watch for signs of a head injury in the days following: unusual drowsiness, confusion, headache, vomiting
Common risks to know about
Understanding what increases fall risk helps you take action in the right places.
- Medications: Certain medications cause dizziness, drop in blood pressure when standing, or affect balance. Ask a doctor or pharmacist to review all medications, including over-the-counter drugs and supplements. This is one of the most impactful steps you can take.
- Vision: Outdated glasses prescriptions and conditions like cataracts or macular degeneration significantly affect depth perception and balance. An eye exam is worth scheduling.
- Footwear: Socks without grip, loose slippers, and shoes with poor support are common culprits. Well-fitting shoes with non-slip soles and low, broad heels make a real difference.
- Home hazards: Loose rugs, poor lighting, cluttered pathways, and lack of grab bars in bathrooms are among the most correctable risk factors.
- Muscle weakness: Strength and balance decline naturally with age, but can be improved with exercise. Even gentle movement programs have shown meaningful results.
- Health conditions: Low blood pressure, inner ear conditions, Parkinson’s disease, stroke, and diabetes all affect balance. Managing these conditions well reduces fall risk.
- Recent illness or surgery: Periods of bed rest reduce strength quickly. Extra caution is needed during recovery.
Care and support options
Home modifications
Many falls happen at home, and many can be prevented with straightforward changes. A home safety assessment by an occupational therapist identifies specific hazards and recommends practical solutions.
- Install grab bars in the bathroom beside the toilet and in the shower or tub
- Add non-slip mats in the bathroom and kitchen
- Improve lighting throughout the home, especially on stairs and in hallways
- Remove loose rugs or secure them with non-slip backing
- Rearrange frequently used items so they are easy to reach without stretching or bending
- Consider a raised toilet seat and a shower chair or bench
- Ensure stair rails are secure and extend the full length of stairs
Exercise and physical therapy
Strength and balance training is one of the most effective ways to reduce fall risk. Programs do not need to be intensive to be helpful. Tai chi, gentle yoga, and physiotherapist-guided balance exercises all have good evidence behind them. A physiotherapist can design a program suited to the individual’s current abilities.
Assistive devices
A cane or walker used correctly provides meaningful stability. Many people resist these devices, but using one is a choice that preserves independence rather than diminishing it. A physiotherapist or occupational therapist can ensure the device is the right type and correctly fitted.
Medical alert systems
A personal emergency response device means that if a fall happens when no one is around, help can be called with the press of a button. Modern devices include automatic fall detection, GPS tracking, and two-way communication. They are worth considering for anyone who spends time alone.
Find vetted medical alert providers in the directory.
Home support
If daily tasks have become more difficult, in-home support can help someone continue living independently and safely. This ranges from a few hours of help each week to daily personal care assistance.
Find vetted home care providers in the directory.
Government and community supports
Many regions offer publicly funded programs that provide home safety assessments, falls prevention exercise classes, home modification funding, and in-home support. These vary by location.
Check the directory under your province for local falls prevention programs and funded home support services.
Community organizations, seniors centres, and local health authorities are also good sources of information about what is available in your area at low or no cost.
Money and funding considerations
The cost of falls prevention measures varies widely depending on what is needed.
- Home modifications range from low-cost (non-slip mats, improved lighting) to significant (stairlift installation, bathroom renovation)
- Some regions offer grants or subsidized programs for home modifications for older adults. Ask your local municipality or seniors services organization
- Medical alert devices typically involve a monthly subscription fee. Costs vary by provider and feature set
- Physiotherapy and occupational therapy may be covered in part by health insurance or publicly funded programs depending on your location
- In-home support may be publicly subsidized or privately paid depending on the level of care needed and where you live
It is worth speaking with a social worker or care coordinator to identify what funding you may be entitled to before paying out of pocket.
Questions to ask
For the doctor
- Could any of the medications being taken be contributing to fall risk?
- Should balance or strength be formally assessed?
- Is a referral to physiotherapy or occupational therapy appropriate?
- Are there any underlying health conditions that should be investigated?
- How soon should we follow up?
For a physiotherapist or occupational therapist
- What specific exercises would help most?
- Is the current assistive device (if any) appropriate and correctly fitted?
- What changes to the home would have the most impact?
- How long before we expect to see improvement in balance and strength?
For a home care provider
- What tasks can you help with?
- How do you handle emergencies?
- Are your staff trained in falls prevention and safe mobility assistance?
- What happens if the regular caregiver is unavailable?
Helpful resources and forms
A home safety checklist can be a useful starting point for identifying hazards. Walk through each room and note: lighting levels, floor surfaces, stair rails, bathroom grab bars, furniture stability, and the location of frequently used items.
Keeping a medication list that includes all prescription drugs, over-the-counter medications, vitamins, and supplements is useful for every medical appointment and especially valuable in an emergency.
If a medical alert device is being considered, a comparison of features and monthly costs across providers helps with the decision.
Printable checklists for many of these steps are on the resources page.
Services to find near you
Based on what has been covered in this guide, the following types of providers may be helpful. You can find vetted options in the directory.
- Home Care providers for in-home support and personal care
- Medical Alert and Safety providers for emergency response devices
- Mobility and Equipment providers for grab bars, non-slip aids, walkers, and bathroom safety equipment
- Home Maintenance providers for installing grab bars, improving lighting, and other home modifications
Use the Find Help section of this site to browse vetted providers by category and location.
Suggested next steps
Start with the steps that take the least time and have the most impact.
- Book a doctor’s appointment to discuss the fall, review medications, and assess whether further investigation is needed.
- Do a walkthrough of the home and address the most obvious hazards first: loose rugs, poor lighting, missing grab bars.
- Ask for a referral to an occupational therapist for a home safety assessment if hazards are not obvious or if there are mobility concerns.
- Look into balance and strength exercises, either through a physiotherapist or a community falls prevention program.
- Consider a medical alert device if the person spends time alone.
- Look into available funding and publicly supported services in your area before paying out of pocket.
If you are in Ontario
The guide above applies anywhere. This section carries the Ontario programs, phone numbers, and dollar figures, verified against official Ontario government and Ontario Health atHome sources as of July 2026. Rates marked "adjusted each July" change annually.
The one phone number to learn first
Ontario Health atHome is the provincial organization that coordinates publicly funded home care and manages every long-term care placement in Ontario. It was formed in 2024 when the fourteen regional Home and Community Care Support Services organizations (the old LHINs and CCACs) were merged into one body. If you last dealt with this system years ago under a different name, this is the same front door with a new sign.
Call 310-2222 (no area code needed anywhere in Ontario) or 1-833-515-1234, seven days a week. Anyone can make the referral: you, your parent, a friend, or a doctor. You do not need a physician's order to start, and there is no charge for their services. Website: ontariohealthathome.ca.
When you call, ask for a care coordinator assessment. Say the words "recent fall" and "concerned about safety at home." A care coordinator will assess your parent, usually at home or in hospital, using a standardized assessment tool, and can arrange publicly funded nursing, personal support workers, physiotherapy, occupational therapy, and personal alarms or equipment recommendations. What you actually receive depends on assessed need, and hours are often fewer than families hope, which is why many Ontario families blend public hours with privately paid care.
If the fall put your parent in hospital
Three things specific to Ontario to know before discharge day, because discharge day is when families get steamrolled.
- Ask to speak with the hospital's Ontario Health atHome care coordinator before discharge. Most hospitals have coordinators embedded on the wards. Home care arranged before discharge starts faster than home care requested after.
- You will hear the phrase "Home First." This is Ontario's official philosophy: patients should return home with supports rather than wait in hospital for a long-term care bed. It is usually genuinely better for the patient. But know your rights: you cannot be forced to take your parent home if it is unsafe, and you should never sign anything committing to a retirement home under discharge pressure. Since the More Beds, Better Care Act (Bill 7), hospital patients designated ALC (alternate level of care) can be assessed and placed in a long-term care home not of their choosing, and can face a daily charge ($400 per day) for refusing a placement, so get informed early rather than reacting late. Ask the coordinator directly: "Is my parent at risk of being designated ALC, and what are our options?"
- If your parent needs recovery time but not hospital care, ask about convalescent care: a short-stay bed in a long-term care home, up to 90 days per calendar year, arranged through Ontario Health atHome, at no accommodation cost to the patient. It exists precisely for regaining strength after an injury, and many families have never heard of it.
Rehab and physiotherapy after a fall, without paying privately
Ontario funds physiotherapy for seniors more generously than most families realize.
- OHIP funded community physiotherapy clinics: people 65 and older (and 19 and under, and anyone after an overnight hospital stay for a condition needing physio) qualify for episodes of care at designated clinics across the province at no charge. Search "OHIP funded physiotherapy clinic" plus your city, or ask your doctor for a referral to one. After a fall, this is exactly what they are for.
- In-home physiotherapy through Ontario Health atHome if your parent cannot easily get to a clinic.
- Falls prevention exercise classes: local public health units and seniors' centres run evidence-based programs at low or no cost. Ask 211 what runs near your parent.
Equipment and home modifications: who pays in Ontario
- Assistive Devices Program (ADP), Ontario Ministry of Health. Pays 75 percent of the approved price for eligible mobility equipment: walkers, wheelchairs, and other listed devices. The catch families miss: the device must be prescribed through an ADP registered assessor (usually an occupational therapist or physiotherapist) and bought from an ADP registered vendor. Buy the walker first and apply after, and you get nothing. Sequence matters: assessment, authorization, then purchase. Info: ontario.ca, search "Assistive Devices Program," or call ServiceOntario at 1-800-268-1154.
- Home and Vehicle Modification Program, funded by the Ontario government and delivered by March of Dimes Canada. Grants of up to $15,000 for home modifications (ramps, stair lifts, bathroom modifications) and up to $15,000 toward vehicle modification for people with a substantial impairment expected to last a year or more that impedes mobility. It is income-tested and demand outstrips funding, so apply early and expect a wait. Apply through March of Dimes Canada, marchofdimes.ca, 1-877-369-4867.
- Ontario Seniors Care at Home Tax Credit. Refundable, meaning your parent gets it even if they owe no tax. Worth 25 percent of claimable medical expenses up to $6,000, for a maximum of $1,500 per year. Eligible expenses include walkers, wheelchairs, hospital beds, hearing aids, attendant care, and grab bar installation. Eligibility: 70 or older (or spouse is), Ontario resident, and it phases out between $35,000 and $65,000 of family net income. Claimed on the ON479 form with the tax return. Keep every receipt.
- Federal Home Accessibility Tax Credit: 15 percent of up to $20,000 per year in eligible renovation expenses (up to $3,000 back) for making a home safer or more accessible for someone 65 or older or eligible for the Disability Tax Credit. This stacks with the Ontario credit and, in many cases, the same expense can also qualify as a medical expense. A grab bar in Ontario can effectively be triple-supported. Almost nobody claims all of it.
- If your parent is a veteran: the Veterans Independence Program (VIP) through Veterans Affairs Canada funds housekeeping, grounds maintenance, and personal care to keep veterans at home. 1-866-522-2122. Families forget to ask whether Dad's two years of service in the 1950s counts. Ask.
Personal alarms and medical alerts in Ontario
Ontario does not broadly fund medical alert services, so this is usually a private purchase (our guide to choosing one covers the questions to ask). Two exceptions worth checking: some municipalities and community support agencies subsidize alarms for low-income seniors (ask 211), and low-income seniors who qualify for TELUS's Internet for Good or Mobility for Good programs can get TELUS Health Medical Alert service at a steep discount through its Health for Good program.
Two numbers for everything else
211: Ontario's community services helpline, live 24/7, in 150+ languages. They know every meal program, transportation service, friendly visiting program, and subsidy in your parent's postal code. This is the single most underused number in Ontario.
811 (Health Connect Ontario): registered nurses, 24/7, for "is this worth an ER visit" questions. After a fall with no obvious injury, this call can save a nine-hour emergency department night or catch something you would have missed.
What Ontario families consistently get wrong
- They buy equipment first and ask about funding after. ADP only pays when the assessment and authorization come before the purchase. Do it in order.
- They assume "the government sends a PSW now" means enough hours. Publicly funded personal support is real but rationed by assessed need. Plan for the gap between assessed hours and actual need, and read our home care guide before hiring privately.
- They treat the hospital's timeline as the family's timeline. Discharge pressure is real, ALC rules have teeth, and decisions made in a hallway on a Friday afternoon are rarely the best ones. Ask about convalescent care, ask about Home First supports, and do not sign retirement home agreements you have not read overnight.
- They never call 211, and spend forty hours googling what one twenty-minute call would have answered.
- They wait for the second fall to take the first one seriously. In Ontario the wait for some services and all long-term care placement is measured in months to years. The best time to call 310-2222 is after the first fall, when it still feels premature.
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