What we collect, why, and how to leave

Who we are

The Vetted Senior (thevettedsenior.com) is run by its founder, Ragini, in Ontario, Canada. She is the person accountable for how this site handles your information. Anything in this policy, and any question, request, or complaint about your information, goes to info@thevettedsenior.com and gets answered by a person.

Your plans and cost worksheet

The next-steps checklist is stored in this browser on this device. It does not create an account or a cloud backup. Anyone using this browser may see it. Clearing browser data removes the plan. If storage is blocked, the list lasts only for the current visit. You can print it or remove individual steps.

The care-cost worksheet runs in your browser. Its figures are added to your device-local plan only when you choose “Add budget to my plan.” Keep identifying health or financial details out of the plan. Your text-size preference is also stored on this device.

The Help at home worksheet saves your selected tasks, visit days, times, durations and support arrangements in this browser as you edit. It does not upload those entries to TVS or sync with family members. Anyone using this browser may see them. Use roles instead of full names and leave out private health and financial details. You can remove entries, clear the worksheet or print a copy. If storage is blocked, it lasts only for the current visit. The cost planner can read a selected entry from this device; the link does not contain the worksheet's contents.

Your downloaded planning files

The PDFs and spreadsheet work on your device. They do not send entries to TVS or sync between family members. Keep completed copies private and share only with the people your parent wants involved. Use a secure location for health identifiers, passwords and banking details, rather than these planning files.

What we collect, and when

You can read every page of this site without giving us anything. We collect personal information in exactly three situations, and in every one of them you are the one who hands it to us:

• Signup forms. When you sign up for our email briefing or a waitlist for a city or category, we collect your email address, your first name if you choose to give it, what you signed up for, and which page you signed up on. That last part exists so we send you the thing you actually asked for and nothing else.
• Email you send us. If you write to info@ or apply@, we receive whatever you include in your message and use it to reply and to act on your request.
• Provider vetting. When a business applies to be vetted, we collect business information and check references. Reference information is collected with consent and used only to make vetting decisions.

We do not use advertising trackers, analytics profiles, or tracking cookies. There is no hidden collection layer behind the visible forms.

Why we collect it

One purpose: to send you what you asked for. The free Family Care Starter Pack and individual checklists do not require an email address and downloading them does not subscribe you. A waitlist signup gets a note when that city or category goes live. A briefing signup gets the briefing. Signing up is your express consent to receive those emails, and every email we send identifies us and carries an unsubscribe link, as Canada's anti-spam law (CASL) requires. We do not repurpose your email for anything you did not ask for, and reading our guides never puts you on any list.

Where your information lives

Signups are stored with Brevo, the email service we use to send our mailings, and a copy of each signup is forwarded to our own inbox so nothing sits unseen in a dashboard. Brevo may store and process data on servers outside Canada; while it is there, it is subject to the laws of the country where those servers sit. The site itself is hosted on Cloudflare, which, like any web host, processes standard technical logs such as IP addresses to serve pages and block attacks. We do not use those logs to identify visitors.

What we never do

We do not sell, rent, or trade your information. We do not share it with advertisers, because we have none. We do not share your information with listed providers, and no provider will ever contact you because you used this site. If you want to reach a provider, you contact them; it never works the other way around.

How long we keep it

As long as you are subscribed, plus the short period needed to honour unsubscribe and deletion requests. If you unsubscribe, you stop receiving email immediately. If you ask us to delete your information entirely, we remove you from Brevo and our records.

Your rights

Under Canadian privacy law (PIPEDA), you can ask us what information we hold about you, ask us to correct it, withdraw your consent, or ask us to delete it. Email info@thevettedsenior.com for any of these and we will act on it promptly, at no cost to you. If you are not satisfied with how we handle a privacy concern, you can complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca or 1-800-282-1376).

Unsubscribing

Every email we send has an unsubscribe link at the bottom. One click, no login, no "are you sure" gauntlet, no guilt trip. You can also just reply and ask, and a person will remove you.

Safeguards

The site is served over HTTPS, signup data goes directly to Brevo over an encrypted connection, and access to the mailbox and the Brevo account is limited to the people who run this site.

Children

This site is written for adults: seniors, their adult children, and caregivers. We do not knowingly collect information from anyone under 18.

Changes to this policy

If how we handle information changes, this page changes with it, and we date every change. We will never quietly expand what we collect.

Last updated: September 27, 2026. Questions? Write to info@thevettedsenior.com. For how this site earns money, see our disclosure page.